| Issue: | Installation Error, "1:Failed to Install ISKernel Files." |
| Product: | Pearl Echo 9 |
| Applies to: | All Builds |
Background:
The Pearl Echo Workstation installation requires Administrative rights during installation. If installation is performed without elevated privileges, the following error will be displayed:
Solution:
When installing on Windows 7 or Vista, setup.exe should be run with elevated privileges. This is done by disabling User Account Control or right clicking on the setup.exe icon and selecting “Run as administrator”.
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